Shipping & Delivery Policy

Orders are generally processed after successful payment confirmation. Processing may take additional time during weekends, public holidays, promotional periods or periods of high order volume.

Customers must provide a complete and accurate delivery address and contact number. We are not responsible for delays caused by incorrect or incomplete information.

Estimated delivery time depends on location, product availability and logistics provider. Any estimate shown during checkout is an estimate and may vary.

Applicable shipping charges, if any, will be displayed during checkout before payment.

Delivery may be delayed due to weather, transportation disruptions, public holidays, logistics issues, natural events, government restrictions, operational disruptions or other circumstances beyond reasonable control.

If delivery fails because the customer is unavailable, provides an incorrect address or refuses delivery, additional delivery arrangements or charges may apply where applicable.

If a product is received damaged or incorrect, contact us as soon as possible with order details and photographs.